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The Billing settings page lets you view your subscription status, credit balance, and transaction history.
Billing settings page showing subscription and credit balance

Subscription plans

Your subscription determines your monthly credit allocation and available features. View your current plan and status on the billing page.

Subscription statuses

StatusDescription
ActiveSubscription is current and credits are available
Past duePayment failed. Update your payment method to avoid service interruption
CancelledSubscription has been cancelled. Access continues until the end of the billing period
TrialingFree trial period. Upgrade before it expires to continue using DocPipe

Credit system

DocPipe uses a credit-based billing model. Each pipeline run consumes credits based on the actions performed.
  • Credits are allocated monthly with your subscription
  • Unused credits do not roll over to the next month
  • You can monitor your credit usage on the billing page

Credit usage

The billing page shows a usage chart with your daily credit consumption, helping you understand your processing patterns and plan capacity.

Managing your subscription

Click Manage subscription to open the Stripe customer portal, where you can:
  • Upgrade or downgrade your plan
  • Update your payment method
  • View and download invoices
  • Cancel your subscription

Transactions

The transaction table shows your credit usage history, including:
  • Individual run charges
  • Credit allocations
  • Daily usage summaries
Use this to audit your usage and understand costs.